Advanced Communication Skills Training Course (2 Days) | The Hospice of St. Francis

Advanced Communication Skills Training Course (2 Days)

Tuesday 2nd July 2024
Thursday 15th August 2024
Thursday 26th September 2024
Tuesday 8th October 2024
Tuesday 19th November 2024
Tuesday 3rd December 2024
Online

Please whilst the courses are loaded

What have our delegates say...

[The role play] proved to be excellent as we had actors playing the patient/carer and we chose the scenario we wanted to discuss

The groups were small and so I did not feel overwhelmed

I have come away with more confidence in dealing and discussing issues surrounding palliative care, particularly the difficult part of talking about dying and what the patient's / carer's wishes are

Who should attend:

All experienced Health and Social Care Professionals who have difficult conversations as part of their everyday role and have had previous communication skills training

Course Content:

This 2 day virtual course will provide delegates with key communication strategies for managing difficult conversations they experience in their role.

Delivered virtually via Zoom.

Small groups (maximum 6/10) delegates practice scenarios with professional actors playing different roles such as the patient or family member.  These scenarios may include:​

  • Handling strong emotions
  • Difficult conversations with patients and families
  • Giving significant news to the patient and or family member
  • Introducing sensitive topics such as DNACPR conversations 

Each role play is filmed with delegates providing constructive feedback allowing students to develop their skills in a safe environment.

It is essential delegates attend both days​

How do I book?

For enquiries and to book please contact our education team.

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