Compassionate Communication Skills (Foundation Level) Online

Tuesday 3rd December 2024 9:30 am - 1:00 pm
Thursday 6th March 2025 9:30 am - 1:00 pm
Thursday 10th July 2025 9:30 am - 1:00 pm
Thursday 4th December 2025 9:30 am - 1:00 pm
Online

Please wait, loading course dates...

Compassionate Communication Skills (2)

Who should attend:

Open to all internal and external patient facing staff and volunteers

Do you ever come into contact with others who are going through a difficult time?
Do you wish you knew ‘the right thing’ to say to someone coping with an illness?

Whether your role involves you working with patients, families or bereaved individuals, this course will help consider the importance of empathy within communication and reflect on possible responses and skills when faced with conversations requiring an element of compassion

 

Course Aims:

To introduce participants to the concept of compassionate communication so this can be applied to practice.

Objectives:

  • To identify communication challenges that you face in your role
  • To describe and give examples of what helps and hinders effective communication
  • To reflect on possible responses/skills
  • To pin point personal resilience techniques

Presented by

Dee Cooke)

Dee Cooke

Lecturer Practitioner/ Nurse

Dee started her nursing career in a general hospital on both medicine and gynae wards. Passionate about developing people and empowering them with skills and knowledge to provide excellent care to their patients her lecturer practitioner role is a perfect fit.

Dee has worked in a range of settings including a community team, care home improvement team and clinical skills facilitator team.

Dee joined the team in April 2024 and works clinically alongside delivering end of life care education.

Dee is passionate about supporting staff to get it right even in stressful situations.

Read More
Manisha Cook)

Manisha Cook

Lecturer Practitioner and Specialist Physiotherapist

Manisha has been qualified physiotherapist for over 20 years, she is passionate about respiratory medicine and palliative care.

Manisha has worked as a specialist physiotherapist at The Hospice of St Francis for 9 years and previously has worked in community and acute healthcare settings in London and Hertfordshire. 

Manisha has recently completed her level 4 Certificate in Teaching and Education, and is committed to providing a specialist palliative education programme for Allied Health Professionals and the wider multi-disciplinary team.

Read More

How do I book?

For enquiries and to book please contact our education team.

Click here to book Join our Education & Training mailing list!

Transition Course 11 Oct 24 - 14 Mar 25
Education Event

Transition to Autonomous Practice

DYING MATTERS SERIES (6) Multiple dates
Education Event

Advanced Communication Skills Training Course (2 Days)

PCDP 2025 (1) 14 Jan 25 - 25 Mar 25
Education Event

Palliative Care Development Programme 2025 (PCDP)

DYING MATTERS SERIES (5) Multiple dates
Education Event

Intermediate Communication Skills Training - Having Sensitive Conversations within the Context of Palliative and End of Life Care

Manisha Teaching 23 Jan 25
Education Event

Non-Pharmacological Management of Common Palliative Care Symptoms an AHP Approach

6X4 012 Tom 28 Jan 25
Education Event

Introduction to Palliative Care for Non-Clinicians

Neuro Respiratory Management Masterclass Photo 04 Feb 25
Education Event

AHP Masterclass - Respiratory Management for People Living with Complex Neurodegenerative Conditions

DYING MATTERS SERIES (11) 13 Feb 25
Education Event

Talking ACP and DNACPR - A Practical Approach

DYING MATTERS SERIES (11) 13 Mar 25
Education Event

Palliative and End of Life Care - an Awareness Day

AHP Bite Size Building Resilience 27 Mar 25
Education Event

AHP Bite Size Learning: Building Resilience A Toolbox Approach to Mastering the Art of Self-care

Untitled Design 2024 12 09T143117.603 02 Apr 25
Education Event

Living and Dying Well with Heart Failure - How can Palliative Care Help?

DYING MATTERS SERIES (7) Multiple dates
Education Event

European Certificate in Essential Palliative Care (ECEPC)

Compassionate Communication Skills (1) 04 Sept 25
Education Event

Compassionate Communication Skills (Foundation Level) Face to Face

separator