The Hospice of St Francis Quality Account 2018-19

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Hospice 40th Birthday

“The treatment and care has been exceptional. The setting itself is perfect but what makes this place is the staff. from the cleaners to the top doctors, each member of staff has shown me such respect and kindness, all being very approachable and nothing too much trouble.”

“Everyone SMILES!”

“Outstanding – I’m treated as a whole, they look at the bigger picture, not just individual problems.”

“It is helping me re-learn and tap into things I did not think I could do.”

“They are interested in YOU and always happy to suggest ideas to make life more comfortable.”

“The main focus of my wife's care was handed over to the Hospice of St Francis. For the last month of her life the links in her care plan worked perfectly - GP, District nurse, Hospice of St Francis community nurses. Borrowing medical care equipment was arranged by the St Francis team. It all arrived in good time. When the time came for her admission as an Inpatient it was managed smoothly and without delay. She was admitted in the morning and died a few hours later. A peaceful end surrounded by her family.”

“The Hospice enabled my husband to die peacefully without pain with his family around him knowing he was truly loved.”

“The care, professionalism and compassionate support could not have been better.”

“We had home visits which we found very helpful. Also the bereavement service you provided has been very sympathetic and valuable.”

“You offer a very valuable and much appreciated service. You visited my mother for the last 2 years of her life on and off. She died at home as she had wanted to.”


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