Tel: 01442 869550

Hospice Building


The Hospice of St Francis means skilled care and sanctuary in the midst of the chaos that serious illness can bring.

It means doing our utmost to make living final years, weeks, months or days, the best they can be. It means cherishing, hope, love and firendship and it means bringing people together for a common cause.

We describe this as #YourPreciousLife: helping people to live their precious lives well.

Feeling safe
A place to thrive
A hand in the darkness
People to rely upon. 

How to say hello and,
How to say farewell.
A warm embrace and 
Our yearning to belong
One person to another.

At The Hospice of St Francis
We love what we do
And we love your support too.

Every life is Precious.

You can
Live your precious life well
With The Hospice of St Francis.



Care Quality Commission

We are independently assessed by the Care Quality Commission who regularly inspect all healthcare services in England. Their reports provide an external validation of the quality of our services.

In February 2023 we successfully completed our routine Direct Monitoring Approach [DMA] meeting with The Care Quality Commission [CQC]. The DMA meeting is a structured conversation between CQC and the Hospice with a focus on safety and leadership. CQC monitor our activity through a combination of data analysis, review of regulatory activity, questioning, case study and direct feedback from people who use our services, families, staff and volunteers.

CQC continue to conduct monthly reviews of our regulatory activity. Satisfactory outcomes of this additional monitoring is published on the CQC website providing reassurance to providers and the public that there continues to be no evidence to indicate a need to re-assess the rating of our service at this time.


Fundraising Regulator

We are registered with the Fundraising Regulator and fundraise in accordance with the Fundraising Promise and the Fundraising Code of Practice.

If you have any queries about the Hospice's governance, please contact Polly Traxler, Head of Integrated Governance and Family Support, on 01442 869550.




The welfare of adults or children in our care is of the utmost importance, and safeguarding them from harm is an integral aspect of this care and support.

Find out more



Feedback and Complaints

You can comment on any aspect of our service from your experience of our care; to our shops, to our fundraising activities.

Find out more


Our Quality Account

Our Quality Account

This report shows how we have been able to deliver on organisational priorities. It provides information for stakeholders and our local community.

Find out more




As a Registered Charity we produce annual accounts, which are available to view.

Find out more




Diversity Statement

​​Our aim is for everyone to be able to recognise themselves in our Hospice.


Privacy Policy

Privacy Policy

Our privacy policy is designed to explain clearly what we do with your data, and why, and how you can control it as a supporter.



Who's Who...

Executive Team

Executive Team

Meet our Executive Team


Board of Trustees


Meet our Board of Trustees


Social, News & Events

See all news & events

We love what we do and we love your support too - keep in touch by receiving our newsletter and eNews: