Governance | The Hospice of St. Francis


The Hospice of St Francis means skilled care and sanctuary in the midst of the chaos that serious illness can bring.

It means doing our utmost to make living final years, weeks, months or days, the best they can be. It means cherishing, hope, love and firendship and it means bringing people together for a common cause.

We describe this as #YourPreciousLife: helping people to live their precious lives well.

Feeling safe, a place to thrive, a hand in the darkness, people to rely upon. 

How to say hello and, how to say farewell.

A warm embrace and our yearning to belong, one person to another.

At The Hospice of St Francis we love what we do and we love your support too.

Every life is Precious.

You can live your precious life well with The Hospice of St Francis.

Care Quality Commission

We are independently assessed by the Care Quality Commission who regularly inspect all healthcare services in England. Their reports provide an external validation of the quality of our services.

In February 2023 we successfully completed our routine Direct Monitoring Approach [DMA] meeting with The Care Quality Commission [CQC]. The DMA meeting is a structured conversation between CQC and the Hospice with a focus on safety and leadership. CQC monitor our activity through a combination of data analysis, review of regulatory activity, questioning, case study and direct feedback from people who use our services, families, staff and volunteers.

CQC continue to conduct monthly reviews of our regulatory activity. Satisfactory outcomes of this additional monitoring is published on the CQC website providing reassurance to providers and the public that there continues to be no evidence to indicate a need to re-assess the rating of our service at this time.

Fundraising Regulator

We are registered with the Fundraising Regulator and fundraise in accordance with the Fundraising Promise and the Fundraising Code of Practice.

If you have any queries about the Hospice's governance, please contact Polly Traxler, Head of Integrated Governance and Family Support, on 01442 869550.


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Feedback and Complaints

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Our Quality Account

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Diversity Statement

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Executive Team

Executive Team

Meet our Executive Team

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Meet our Board of Trustees

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