Carole - Shop and Fundraising Volunteer | The Hospice of St. Francis

Carole - Shop and Fundraising Volunteer

Meet Carole, from Hemel Hempstead. She’s been a volunteer with the Hospice since 2007 in a variety of roles. Here she tells her story of how she became involved with The Hospice of St Francis…

Meet Carole, from Hemel Hempstead. She’s been a volunteer with the Hospice since 2007 in a variety of roles. Here she tells her story of how she became involved with The Hospice of St Francis…

“At the time of my retirement in 2005 from my role as Bank Manager in Gerrards Cross, I hadn’t previously come into contact with anyone with a life-limiting illness. I wanted a chance to change that and to meet people who are in these situations.

“I’ve been a team member of the IPU (Inpatient Unit) for 13 years. I experienced a different perspective when my nephew unfortunately passed away at the Hospice in June 2014, which enabled me to see the Hospice from a different perspective when I became a visitor.

“Many of the family lived far away in The Cotswolds and Yorkshire but the care, love and support shown to them will never be forgotten. We used to laugh as Nigel would say it's like staying in a first class hotel. From the nursing staff, to Chris and the wonderful kitchen staff and all the volunteers -nothing was ever too much trouble and we will always be eternally grateful.” In addition to her role on IPU, Carole has also undertaken administration for our events, and has worked at three of our locally based shops – but is currently based at the Highfield Shop in Hemel, describing it as ‘community based and sociable’.

“I really enjoy my role in Highfield,” she says, “We have many regular customers who visit and I enjoy engaging with them every time I am on shift. It provides me with a sense of satisfaction to think we can help local people as well as the Hospice.

“One of the most interesting things to happen in my times as a volunteer at the Hospice was when a gentlemen came into the shop and bought a set of harmonicas. When I asked what he planned to do with them, he replied that he worked with professional bands – including with The Who and Status Quo. You never know who you are going to meet, it’s amazing!”

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Hospice Appeal

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Meet our Volunteers

John - Bookshop Volunteer
Our Chapter Two bookshop has had a fantastic influx of volunteers since they reopened their doors in April! John, from Chesham, is a civil servant and volunteers at the bookshop since June 2020.
Kim - Shop and Fundraising Volunteer
Meet 57 year old mother of 3 and grandmother of 2, Kim Hall, who’s lived in Berkhamsted for 22 years. She volunteers at our Berkhamsted shop, doing a variety of roles which range from working on the till, taking in donations and checking them, to helping customers and filling the shop with stock.
Heather - Shop and Fundraising Volunteer
“The most rewarding aspect of my role, is the most difficult to explain. It’s something inside of me that just feels so right. It makes me feel special to know that the tiny bit I do, helps towards the running of this fabulous place which helps so many local people.”
Colin - Shop and Fundraising Volunteer
“Chapter Two is providing the people of Chesham with much needed escapism.”
Lisa - Shop and Fundraising Volunteer
Meet Lisa, who lives in Abbots Langley with her husband, two sons, Henry 21, and Arthur 19, and their 4 dogs. She’s been a volunteer at the Hospice Abbots Langley shop since March 2018. Here, she describes her role and involvement with the Hospice…
Daniel - Shop and Fundraising Volunteer
Meet Berkhamsted Shop volunteer and JFK student Daniel Mackley, 15, from Northchurch who has been volunteering at our charity shop for nearly a year, in his first volunteering role.
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