Shops & Trading
Deputy Shop Manager - Bovingdon Owned (3 days per week)
Hours: Part Time 3 days across 6 days trading (Mon to Sat) rota (4 days would be considered)
Contract: Part-time
Salary: £24,852.66 FTE
Make a Difference. Lead with Purpose.
Are you passionate about retail, sustainability, and supporting your local community? We're looking for an enthusiastic and hands-on Deputy Manager to help drive the success of our busy charity shop in Bovingdon.
Working alongside the Shop Manager, you'll play a key role in maximising sales, supporting volunteers, delivering exceptional customer service, and creating an engaging shopping experience that helps raise vital funds for the Hospice.
What You'll Be Doing
- Supporting the day-to-day running of a thriving charity shop
- Driving sales and Gift Aid income to achieve targets
- Leading and supporting a team of dedicated volunteers
- Maintaining attractive merchandising and stock presentation
- Helping organise promotions, events, and local community engagement
- Supporting recruitment, induction, and training of volunteers
- Acting as a passionate ambassador for the Hospice and its values
- Ensuring excellent customer service and donor care at all times
About You
You'll be a proactive and organised retail professional who enjoys working with people and making a difference.
We're looking for someone with:
- Previous charity retail experience
- Strong communication and interpersonal skills
- Good organisational and operational skills
- Confidence working with figures, reports, and IT systems
- The ability to multitask in a fast-paced environment
- Physical capability to undertake regular lifting and stock handling
- A full driving licence and access to transport
Why Join Us?
This is more than a retail role. Every sale, donation, and volunteer interaction helps support people and families who need Hospice care. You'll be joining a values-led organisation where your contribution has a real impact on the local community.
If you're a people-focused retailer with energy, compassion, and a passion for making a difference, we'd love to hear from you.
Apply today and help turn donated goods into outstanding care.
For an informal discussion, or to find out more please contact Jakie Grew (Shops Area Operations Manager) on 01442 869550. To contact HR please email recruitment@stfrancis.org.uk
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager.
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly. If you do not hear from us within 2 weeks of the closing date, unfortunately, your application has been unsuccessful.
What We're About
What our people say...
“My impressions of the hospice, were that I couldn't believe how calm and lovely every person was. From walking through the door I could tell how much every person cared about what they were doing."
Staff Benefits
Whilst working for The Hospice of St Francis employees are entitled to a range of benefits
Find out more
Over 40 years of care
We have a rich, diverse history, which began back in 1979 with our founder, Pam Macpherson. We've been making a difference ever since.
Our History
A Place To Thrive
At The Hospice of St Francis we are not all the same and that is our greatest strength. We draw on the differences in who we are, what we have experienced and how we think.
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