Later she juggled her own design business with bringing up her three children before joining the hospice in 2005.

She started in the Berkhamsted shop and from that moment on was hooked!  She opened and managed number twenty before moving to a retail marketing role at the hospice which saw the opening of Returned to Glory in 2011. In 2018 Sarah was elected a Director of the Charity Retail Association and is passionate about the role charity shops have to play both in raising funds and in supporting their local communities. She is incredibly proud of the shop teams and the volunteers who support them

When not working Sarah enjoys walking, singing and reading and can often be found shopping at Returned to Glory buying yet another cushion!

Polly has spent the last 18 years working in the area of Palliative Care. Polly is a social worker by profession and heads up our Family Support and Integrated Governance services.

Polly is responsible for our Social work, Carers, Bereavement, Children & Young Person’s services and takes the lead with our Safeguarding responsibilities with a specialist interest in the area of Mental Capacity and end of life care.

Polly also heads up our Integrated Governance ensuring the areas of clinical, financial and corporate accountability are managed efficiently and safely enabling us to provide outstanding care.

“Hospice care is such a diverse and extremely rewarding area to work in. I am passionate about being able to develop services and work with people and their families supporting their physical, emotional and social care needs.”

Polly has 3 children and enjoys a busy family life!

Having trained in Respiratory Medicine, she has developed services locally for those suffering from advanced lung diseases and heart failure. As a result The Hospice of St Francis is recognised as a specialist centre for the palliative care of those conditions.

She is the medical and end of life Palliative Care lead at Watford Hospital and works there 2 days per week.

Increasingly Dr Chadwick is asked to teach at both local and national level.

In March 2018 Fay became our Director of Care. During her career she has gained a BSC in Cancer Nursing and completed her Non medical prescribing extended role.

Fay is accountable for our Inpatient services, our Community Team and Catering Services. Fay is our CQC registered manager and Caldecott Guardian.  In her role Fay works to ensure the best flow in referrals and admissions to and from the NHS and local authorities.  

Fay also shares responsibility with Polly Traxler (Head of Integrated Governance, Wellbeing & Family Support) for the effective operation of our Clinical Governance Committee and shares accountability with colleagues on the Executive Team for the re-negotiation of NHS contracts.

Fay is married with two teenage children. They socialise as a family with meals out, cinema, theatre, cycling, skiing and water skiing/boating holidays with extended family and friends.

Since joining the Hospice in 2017, Joe has overseen the development of several communication projects and helped grow community engagement across digital and non-digital platforms. Joe is passionate about the role the Communications team plays in helping the Hospice to offer a hand in the darkness to more patients and families.

Joe lives in Tring and when not working takes to the football pitch and golf course (although something of a fair weather golfer these days!).

She ran her own business for 23 years, providing accounting software solutions to a diverse range of market sectors in the SME marketplace. Partnering with organisations such as Computer Cab, The Match Rooms, Forth Medical, British Steel, and The Diocese of Gibralter in Europe.

Linda is keen to collaborate and build relationships with our peers and business partners. Motivated by the challenge of exceeding customer expectation and the building of a strong team she strives to deliver a first class service to our learners, thereby maintaining our reputation as a centre for palliative and end of life care excellence in education and learning.

Her palliative care experience has involved working in hospitals, hospices and as a Community Specialist Palliative Care Nurse. More recently her focus and experience has switched to education. Within Hertfordshire she was part of the ABC project delivering palliative and end of life care to care homes throughout the county and then spent 18 months with the palliative care team at Watford General Hospital implementing The Rose Project (to promote dignity and respect at the end of life).

Claire loves working collaboratively with different colleagues across the social and health care sectors and helping individuals apply the principles of palliative care to their setting to promote excellent palliative care for those they care for.

She keeps her hand in clinically by working with her colleagues in the Community Palliative Care team and supporting a support group for patients with Pulmonary Fibrosis to ensure she practices what she teaches!

She has held senior roles in both independent and special needs schools, including her recent position as Academy Business Director at Alfriston School, Beaconsfield where she led on strategic financial planning, compliance, Estates, HR, and operational services including the catering, cleaning and external lets and was the lead on all the capital projects and building works. 

She also founded and ran The Financial Management Centre in High Wycombe with a team of 7, supporting over 140 SMEs with tailored financial services including management accounts, statutory accounts, tax returns, VAT, payroll, pensions and systems implementation. Her client portfolio spanned industries from health and wellness to manufacturing, retail and education.

In her early career she was Finance Manager at TK Maxx so is well placed and suitably qualified to assist the Hospice Trading Board with all things financial.
Lisa is known for her analytical rigour, operational leadership, and commitment to continuous improvement. She brings a wealth of experience in financial strategy, systems transformation, and multi-disciplinary team management, and is passionate about helping organisations thrive through sound financial governance and operational excellence.

Outside of work, Lisa enjoys walking her dog, who also frequented her previous schools supporting students' emotional wellbeing. She is a proud mother of two adult children, both pursuing careers in finance through graduate schemes at leading banks in London.