Difficult Conversations for Experienced Staff

 

LocationAcorn Suite, The Hospice of St Francis

Calendar imageWednesday, 9th October 2019

Time

 09:30 - 16:00

 


 

WHO SHOULD ATTEND?

All clinical staff who have difficult conversations about issues at the end of life within their job role and who have previously attended some introductory communication skills training

COURSE CONTENT

  • Refresher on defining communication, principles, barriers, block and facilitative skills
  • Interactive communication scenarios in practice including breaking significant news
  • Managing anger and stress and answering difficult questions
    

Download our event flyer here

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Booking via: education@stfrancis.org.uk

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