Refund Policy

Donations: we are not usually able to give refunds for donations. But if you have made a donation in error, please contact our Fundraising Team as we may be able to refund the donation less any charges we have incurred.

Event registrations and ticket sales: we do not usually give refunds for these. Please refer to our published terms and conditions for the specific event/ticket sale and contact our Fundraising Team* if you have any queries.

Hospice of St Francis shops, Number Twenty and Hospice of St Francis Ebay site: have their own refund policies. Please contact the shops/Ebay manager direct with any queries.

*Our Fundraising Team can be contacted on 01442 869555 or email fundraising@stfrancis.org.uk