Difficult Conversations for Experienced Staff (Intermediate Level)

Acorn Suite, The Hospice of St Francis

Tuesday, 22nd May 2018

09:30 - 16:00


 

Target audience:

All clinical staff who have difficult conversations about issues at the end of life within their job role and who have previously attended some introductory communication skills training

Content:

Refresher on defining communication, principles, barriers, block and facilitative skills.  Interactive communication scenarios in practice including breaking significant news, managing anger and distress and answering difficult questions

 

Facilitated by:

Antonia Dean, Lecturer Practitioner

Claire Nicell, Lecturer Practitioner

 

Click here to download our event flyer

 

Booking via:

education@stfrancis.org.uk

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