Difficult Conversations for Experienced Staff

Acorn Suite, The Hospice of St Francis

Tuesday, 13th September 2016

09:30 - 16:30


Target audience:

Multi professional clinical staff of all bands working in the hospital, community, hospice and care home settings who have difficult conversations within their job role

Content:

Refresher on defining communication, principles, barriers, block and facilitative skills.  Interactive communication scenarios in practice including breaking significant news, managing anger and distress and answering difficult questions

Facilitated by:

Antonia Dean, Lecturer Practitioner

Click here to download our Difficult Conversations Flyer

 

Booking via: education@stfrancis.org.uk

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